FAQ

We offer unique great value trips with a wide range of options. You can choose your next destination by your unique travel style - Spiritual, Luxury or Adventure. So, whether you incline towards luxury or adventure we've got a special destination for you! If you choose a spiritual pilgrimage, you’ll have a very unique opportunity to be properly prepared, guided and mentored by Venerable Lama Tendar.

You sure can. Just ask us at the time of booking.

Group sizes are ranging from 6 to 20 people.

For all our trips the minimum age is 15. An adult must accompany all children under the age of 18. We don’t have a maximum age limit, but a Doctors Health Assessment Certificate is required for all passengers 70 years and over.

Reservations can be made through our website or by contacting our team by phone or email.

Please refer to the terms and conditions for details or contact our team for more information.

Once you have made a reservation and it has been processed, you will receive a confirmation email with your trip details.

Depending on the type of trip and the terms and conditions, it may be possible to make changes to your reservation. Please contact our team to inquire about making changes to your trip.

We accept major credit cards and debit cards. You can also pay by direct bank transfer.

We offer discounts for large groups on select trips. Please contact our team for more information.

Yes, we offer trip insurance as an optional add-on for our trips. Please contact our team for more information on the coverage and cost.

Please refer to the packing list provided in your trip documents or contact our reservation team for specific recommendations.

On some trips, rental equipment is included in the price. On others, rental equipment may be available for an additional cost. Please refer to the trip description or contact our team for more information on the availability and cost of rental equipment.

The inclusion of meals on our trips can vary. Some trips may include all meals, while on others, meals may not be included or may only be partially included. Please refer to the trip description or contact our team for more information on the meals included on a specific trip.

We are committed to providing an enjoyable and accessible experience for all travellers. Please contact our team to discuss the specific needs and requirements of travellers with disabilities and we will do our best to accommodate them.

Transportation to and from the airport is typically included in the trip price.

We are closely monitoring the situation and following the guidance of health officials and government agencies. Some of our trips may be temporarily suspended or modified in response to COVID-19. Please check the status of your specific trip or contact our team for more information.

We are implementing a number of measures to ensure the safety of our travellers and staff, including following local health guidelines, practicing social distancing, and providing hand sanitiser and face masks for all travellers.

The level of physical activity required for our trips can vary. Some trips may be suitable for all fitness levels, while others may require a moderate to high level of physical fitness. Please refer to the trip description or contact our team for more information on the physical requirements of a specific trip.

If you test positive for COVID-19 or develop symptoms before your trip, please contact our team immediately. We will work with you to determine the best course of action, which may include rescheduling your trip.

If you test positive for COVID-19 or develop symptoms during your trip, please contact our team immediately. Our Tour Leader will assist you to access medical care. This may include facilitating COVID-19 testing if requested by the customer and we also encourage customers to bring their own RAT tests from home as a precaution.